FAQ

 
 
 
 
  EXCELLENT  
  
 Based on 129 reviews 
 
 
  
 
 
 
 
 
 
 
 
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Kamber Petty 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
Torrell was great. I had a sudden flat tire and found his number in a google search. Gave him a quick call and he was finishing up a job in Alexandria and could make it over to McLean in 35 minutes once he finished up. He texted me about every 10 minutes with an ETA to let me know he wasn’t fair away. The spare needed air and he was able to pump it up and throw it on the car. In total I was back on the road in 10-15 minutes and off to my next stop. Pricing was extremely fair and there was no middle man dispatch. I knew the price up front and was able to use Venmo, PayPal, Zelle or Cashapp for payment. He was kind and worked quickly to get me on my way. I can’t say enough good things about the  customer service.
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Christopher Gonzalez 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
My man is on point! He promptly picked up, identified the issue, came to my work and fixed my tire right then and there. Best money spent!
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Cade Short 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
I would like to recognize Torrel from TB Roadside Assistance for his outstanding service. He came to help me with a flat tire in the heart of Washington DC… it’s took him less than 15 minutes to find me and start replacing my flat tire. As I was  preparing to leave, my car suddenly wouldn't start. Without hesitation, Terrell stayed and helped jump-start my vehicle as well. Throughout the entire experience, he was professional, courteous, patient, and extremely helpful. What could have been a very stressful situation was made much easier because of his willingness to go above and beyond. I truly appreciate his dedication to helping customers and ensuring I was safely back on the road. I would absolutely use TB Roadside Assistance again and would highly recommend Torrel to anyone in need of roadside help. Thank you for the excellent service!
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 P P 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
Exceptional customer service. This is my 4th time using this company and I’ve never been disappointed. They came to my house in Brandywine, MD twice and helped me on the side of the road twice. I will definitely continue using this company and highly recommend them!
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Sebrevia Osborne 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
I didn’t know what I was going to do with the nail that ended up in my tire this Saturday. Somehow someway I googled something about fixing a tire and I got Torrell at TB Roadside Assistance. I was relieved when he assured me that he would be able to remove the nail. He was very professional and he was fast. He arrived when he said he would. Thanks Torrell!
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Catherine Lynn 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
He was AWESOME he came all the way to DC to help me get my tire fixed. Super great customer service and very efficient and easy. HIGHLY recommend.
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Donnett Henson 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
TB Roadside very helpful... I caught a flat tire in (Upper Marlboro) Mr Terrell arrival was less than an hour. He checked out my tire to find out what caused the flat, fixed the flat and I was back on the road!  Thanks again Mr Terrell
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Alayah K 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
Amazing!!!! Came to Upper Marlboro to fix my tire. Thank you
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Kalli Faust 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
Terrell was very helpful and showed up ASAP!!!